Student Learning Space and Google Suite Matters
Student Learning Space
In view of the current COVID-19 situation, the Singapore Student Learning Space (SLS) and Gsuite for education, will be key platforms of our school to support students in their home-based learning (HBL). If your child/ward encounters issue accessing SLS, please follow the steps shown in the SLS recovery poster below.
Technical requirements for Student Learning Space
SLS is accessible through internet browsers on either Windows PC, Mac, iPad or Android tablets. The recommended operating systems and browsers are:
|Microsoft Windows 7 SP1 and Windows 8.1|
|Microsoft Windows 10|
|Mac OS 10 and later|
|iOS 11 and later|
|Android 5 and later|
|chromeOS 79 and later|
For a good user experience, tablets should have a screen size of at least 7 inches. However, a small number of resources may not work on tablets due to technical constraints. Currently, SLS is not fully optimised for mobile phones even though users can access the system and resources.
If you are having trouble even though your browser meets the above requirements, you can find self-help steps on the SLS Troubleshooting page: go.gov.sg/slsloginhelp
Here are the contact details that you may need if you encounter any issues with SLS or G Suite access:
1. School-based HelpdeskWith effect from:
14 April to 4 May 2020
8.30am - 2.30pm, Mon - Fri (Except Sat, Sun and Public Holiday)
2. SLS Central Helpdesk
Please take note that the operating hours for South View Primary School’s Helpdesk is from 0800 to 1600 hrs, Mondays to Fridays. For any other times, you may contact the SLS Central (MOE) Helpline. They will operate after school operating hours (4pm – 9pm on weekdays, 9am – 9pm on Saturday). However, students may email the SLS Central Helpdesk at email@example.com at any time for assistance.